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Training exercise.

Summary of summaries

Users liked:

  • Web editor UI (even technical persons might want to use it)
  • UX similar to Github (people are familiar with Github therefore it's easier for them to use our product)
  • We have general impression that interviewees liked our products and they have shown interest in it

What confused users:

  • Initially, users where confused when PR is created, when changes are committed.
  • Users of small screens where having issues finding items in our UI (for instance navigating to the project)
  • Project and organization concepts where unclear to the users (meaning of this terms, it would be great to describe this concepts at the getting started guide at the beginning)
  • Users where confused with meaning of Realm and Reunite
  • Restarting and reloading WYSIWYG buttons

Top issues

Link

Price for 3 users

We've estimated pricing for 3 users as 181.5 USD / month (when paid for 1 year).

Explanation:

  • We've selected Enterprise plan because we need RBAC features.
  • We need Reef because of scorecard
  • We need Revel because of styles and multi-product support
  • We need Realm in total

Purchase recommendations

We recommend purchasing Realm product because at this price it's still cheaper than implementation of our own hosting for our documentation and maintaining whole CI/CD for it.

Even if Redocly doesn't fix Top issues mentioned above, we still can be successful - we have hosting and CI/CD working for our documentation.

Experience review

What made you smile?

  • Making training as another role, not regular user, but more like business person that makes purchase decision and has to review product values and pricing.

What did you find confusing?

  • Some tasks where confusing for us.
  • Editor was slow and typing speed was limited.
  • On pricing page it's not clear that I can click on product name and change it.